Privacy Policy

At Sam's Riverside, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our website or services, you agree to the terms of this policy.

1. Information We Collect We may collect the following types of information when you interact with our website or services:

  • Personal Information: Such as your name, email address, phone number, and billing details when you provide them to us.
  • Non-Personal Information: Such as browser type, IP address, and usage data collected through cookies and other tracking technologies.

2. How We Use Your Information The information we collect is used to:

  • Provide and improve our services.
  • Communicate with you regarding your account or inquiries.
  • Fulfill your requests and process transactions.
  • Enhance the functionality and user experience of our website.

3. Sharing Your Information We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except in the following circumstances:

  • Legal Requirements: When required by law, regulation, or legal process.
  • Explicit Consent: When you have explicitly authorized us to share your information.

4. Data Security We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encrypted data transmission.
  • Regular monitoring and updates to our systems.
  • Limiting access to personal information to authorized personnel only.

5. Your Rights and Choices As a user, you have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal data we hold about you and request corrections if necessary.
  • Data Deletion: You may request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies Our website uses cookies and similar technologies to:

  • Enhance user experience.
  • Analyze website traffic and usage patterns.
  • Remember your preferences for future visits. You can manage your cookie preferences through your browser settings.

7. Compliance with US Privacy Laws As a company based in Missouri, USA, we comply with all applicable federal and state privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA): While primarily applicable to California residents, we extend similar rights to all users where feasible.
  • Gramm-Leach-Bliley Act (GLBA): For financial data, where applicable.
  • Health Insurance Portability and Accountability Act (HIPAA): For handling health-related information, if relevant.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sam's Riverside
3900 Vandalia Rd., Des Moines, IA 50317
autoparts@samsriverside.com
800-383-2163

Your trust is important to us, and we are committed to protecting your privacy.